About me
Hi, I’m James Yap, I started freelancing with a clear mission: to help businesses that have been left stranded by their previous developers. During my time working at a hosting company, I encountered countless clients who faced serious issues because they didn’t have the time or technical knowledge to maintain their websites properly.
I saw firsthand how devastating it can be when a website goes down potential sales lost, customer trust damaged, and businesses left scrambling to recover. Understanding this struggle inspired me to step in and create a reliable solution.
I specialize in website maintenance, security, and performance optimization. My goal is to ensure your website stays secure, fast, and always accessible. From safeguarding your site against malware to performing regular updates and backups, we take care of the technical side so you can focus on growing your business with peace of mind.
I also understand that no two businesses are alike. That’s why we tailor our services to meet your specific needs. Whether you’re a small business owner managing a growing online store or a larger organization handling high website traffic, we offer customized solutions to fit your requirements. Our proactive monitoring ensures we catch issues before they become major problems, minimizing downtime and maximizing performance.
In addition to maintenance, we also provide expert guidance on best practices for website security, user experience improvements, and even content updates if required. We aim to be your trusted partner in all things web-related, empowering you with the confidence that your online presence is in good hands.
I believe every business deserves a website that works flawlessly, and we’re here to make that happen. Whether you need ongoing maintenance, emergency support, or help recovering from a technical issue, we’re committed to providing dependable assistance whenever you need it.
Let me help you keep your website secure, stable, and stress-free. Reach out today to learn how we can support your business.
Work Experience
– Led the WordPress Support Team and improved workflow efficiency.
– Managed WordPress core, theme, and plugin updates.
– Handled advanced troubleshooting for themes, plugins, security, and performance.
– Ensured stable site environments through backups and monitoring.
– Delivered hosting/domain technical support for Network Solutions/Web.com.
– Assisted with DNS configuration, email setup, and website hosting troubleshooting.
– Ensured timely resolution and best-practice guidance for customers.
– Managed, registered, and transferred domain names.
– Provided DNS, email configuration, and hosting support.